Shipping and returns
Simple UK dispatch and clear returns.
Dispatch
Product listings state the current handling time, courier notes and any important cut-off details. eBay remains the checkout and order record for phase-one sales.
Returns
Returns follow the policy shown on the relevant eBay listing. Direct-store return terms will be added before card payments are accepted on this website.
Damaged items
Ask buyers to keep the packaging and send photos quickly so courier claims can be handled cleanly.
International orders
Start with UK-focused fulfilment. Add international terms only if you decide to sell outside the UK.